Frequently Asked Questions

Everything you want to know before making the switch.

Will it fit my UK toilet?+

The Flushy Bidet fits 99% of standard 2-piece toilets across the UK. Adapters for both 1/2" and 3/8" water lines are included in the box.

Do I need a plumber?+

No. Most customers install it in under 10 minutes with just a wrench. A step-by-step guide is included, and we have video tutorials online.

Is the water cold?+

No. Flushy uses fresh water straight from your existing line. Because that line runs through your heated home, the water sits close to room temperature — comfortable and refreshing, not icy.

Do I need electricity?+

No. Flushy is 100% non-electric. It runs entirely on the water pressure from your existing line — no cable, no outlet, no electricity bill.

How does the self-cleaning nozzle work?+

Before and after each use, the nozzle is rinsed with fresh water. The ceramic core also resists buildup, keeping things hygienic.

What about water pressure and temperature?+

The built-in pressure dial lets you adjust pressure smoothly — start gentle, go stronger. Water temperature matches your home line (typically 15–22 °C).

Is it hygienic and safe?+

Yes. The nozzle self-rinses before and after every use, and a backflow preventer inside the valve protects your drinking water line. All materials are food-grade and BPA-free.

How long is the warranty?+

Every Flushy comes with a 2-year limited warranty against manufacturing and material defects. If anything goes wrong, we'll send a replacement at no cost.

Where do you ship?+

Free standard shipping across the UK (delivery in 10–14 business days). Priority Shipping (3–5 business days) is available at checkout.

What about returns?+

Try it for 60 days. If you don't love it, send it back for a full refund — we cover return shipping across the UK.

Still need a hand?

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